Help

We're always here to help. Here are some of our most frequent requests.

I'm having trouble placing my order online

I'd like to chase an order I've already placed

I need help with subscriptions

I need some advice on a product

I'm having trouble applying a discount code or gift voucher

I need to change my email address or reset my password

I'd like to make a trade enquiry

I'd like to know about your Ethical Policy and certified schemes

I have another question - See our Advice & Information section

If we haven't managed to answer your question using the links above, fill in this form and a member of our customer service team will contact you as soon as they are available.