Help
We're always here to help. Browse through our FAQs for the answers to common questions, or contact us via email, Live Chat or post.
FAQs
I'm having trouble placing my order online
I'd like to chase an order I've already placed
I need help with subscriptions
I need some advice on a product
I'm having trouble applying a discount code or gift voucher
I need to change my email address or reset my password
I'd like to make a trade enquiry
I'd like to know about your Ethical Policy and certified schemes
Why don't you offer telephone support?
I have another question - See our Advice & Information section
Contact Us
Email us at support@coffee-direct.co.uk.
(Mon-Fri 09:00-17:00 excluding Bank Holidays).
Write to us:
Coffee-Direct.co.uk
PO Box 433
Lymington
SO41 1EH