Help

We're always here to help. Here are some of our most frequent requests.

I'm having trouble placing my order online

I'd like to place an order over the telephone

I'd like to chase an order I've already placed

I need help with subscriptions

I need some advice on a product

I'm having trouble applying a discount code or gift voucher

I need to change my email address or reset my password

I'd like to make a trade enquiry

I'd like to know about your Ethical Policy and certified schemes

I have another question - See our Advice & Information section

If we haven't managed to answer your question using the links above, fill in this form and a member of our customer service team will contact you as soon as they are available.